Frequently Asked Questions

 

Who can sign up and use MyTradeSouth.com?

Anybody can sign up! All USA Salvation Army Officers & Employees can login using the Single Sign On option. Retired Officers from the USA Southern Territory can also use Single Sign-On. All other users must create a new account & login. 
 

Will my old login still work on this new website?

Unfortunately, your login from our previous website will not work on this one. If you are a USA Salvation Army Officer or Employee, use this link. Everyone else, please use this link to create a new account.

I’m a USS Officer/Employee/Retired Officer, do I have to use the Single Sign-On or can I create a personal account?

An account has already been created using your Single Sign-On but if you would like to create a separate account, you can use a personal email address. Click Here to do that.

I’m a USS Retired Officer, how do I get my Uniform discount?

You will need to Sign in at this link (press the red button) and use your @uss.salvationarmy.org email account and password. Add items to your cart like normal, at checkout press the checkbox for Apply Retired Officer Uniform Assistance under the payment screen. Here’s a link to step-by-step instructions.

When I order for a Soldier at my USS Corps/Command, how do I apply the Uniform Assistance discount?

Active Officer’s and approved employees can apply Soldier Uniform Assistance at checkout by checking the 25% Uniform Assistance button under the payment screen at checkout.

I’m an employee in the USA Southern Territory, can I order on my Corps/Command account?

Email us at Trade@uss.salvationarmy.org please copy your Officer and we can send you a link to become an approved buyer for your location.

I’m not in the USA Southern Territory, can you bill me for my order?

All users are welcome to order using a credit card and we can provide a receipt for reimbursement. Unfortunately, we can only bill Southern Territory locations.

What’s new about this website versus the previous website?

  • Nationwide Single Sign-On
  • USS Officers - Bill your Corps/Command (automatically updates with moves)
  • USS Officers - Apply Soldier Uniform Assistance 25% at checkout
  • USS Retired Officers can receive Retired Officer Uniform Assistance 75% at checkout
  • Print or Save as PDF Past Orders/Invoices
  • Find Tracking information for current and past orders
  • More accurate inventory availability

For all inquiries, please contact our Trade South team at:

Trade@uss.salvationarmy.org or 800-786-7372