It is the Salvation Army’s policy to respect and protect the privacy of our visitors. This policy statement tells you how we collect information from you and how that information is used and kept. Using the Internet should be a safe and enjoyable experience, and we take every precaution to make it so.
The Salvation Army recognizes the importance of protecting any information we may collect from visitors to our web site. Our policy is to use this collected information for internal purposes only, and we maintain fitting security measures to keep this information private and secure. To prevent unauthorized access, maintain data accuracy, and to ensure the appropriate use of this information, we have put in place integrated physical, electronic, and managerial procedures to safeguard and secure the information we collect. This information will not be disclosed to third parties for commercial purposes as The Salvation Army is committed to protecting our visitors’ privacy.
Certain sections of The Salvation Army web sites may use “cookies” to store user information. A cookie is a small string of text that a web site can send to your browser that is intended to enhance your visit. A cookie cannot retrieve data from your hard drive, pass on computer viruses, or capture your email address. In general, cookies can securely store a user’s ID and password specific to that web site, personalize home pages, identify which part of a web site have been visited, or keep track of selections in a form or shopping cart.
Restrictions on Use of Materials
This web site is operated by The Salvation Army, USA, Southern Territory Supplies and Purchasing Department. No material from this web site or any web site owned, operated, licensed, or controlled by The Salvation Army may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. All trademarks, service marks, and trade names are proprietary to The Salvation Army. All materials contained on this web site are Copyright © 2008 The Salvation Army or are licensed or otherwise published by the Salvation Army with the permission of the owner of the material. All rights in such materials published with permission of the material’s owner are reserved to the respective owners.
RETURN MERCHANDISE POLICY
Effective Date July 2012
The Salvation Army/USA Southern Territory Supplies and Purchasing Department
1424 Northeast Expressway • Atlanta, Georgia 30329 • Phone (404) 728-1336
If you need to make a return to Trade South for credit or exchange, please be guided by the following requirements:
- 1. Include a copy of the packing slip or invoice with the items you are returning,
- 2. Return the items within 90 days of the invoice date, and
- 3. Submit a reason for the return.
- 4. Return shipping charges are the responsibility of the customer.
- 5. Contact info for returns: 404-728-1336 from 8:30 a.m. to 4:30 p.m. EST.
PLEASE NOTE: Returns cannot be made on discontinued or clearance items, special orders, altered or tailored uniform items. All returned items must be in saleable condition. Trade South must be notified within five days of items damaged in transit.
Following these requirements will enable Trade South to issue credits for the returned merchandise. You will be notified if we are unable to issue a credit. If you have questions, contact us prior to returning the merchandise. Your assistance in this matter will better enable us to serve all of our customers more efficiently and effectively.